Terms of service

Welcome to Mizzy. By accessing our website, browsing our products, or placing an order, you agree to the following Terms of Service.

Products & Availability

We make every effort to display our products, colors, descriptions, sizes and images as accurately as possible. However, actual colors may vary slightly depending on your device or screen settings.

All products are subject to availability. We reserve the right to discontinue products or limit quantities at any time.

Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

We reserve the right to update product prices, discounts and promotional offers at any time without prior notice.

Payments are processed securely through our authorized payment partners.

Orders

After placing an order, you will receive an order confirmation through the contact details provided by you.

We reserve the right to cancel or refuse an order in cases of incorrect pricing, payment issues, suspected fraud, product unavailability or incorrect customer information.

Shipping & Delivery

Orders are processed and delivered according to our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, location, holidays, weather or circumstances beyond our control.

Customers are responsible for providing complete and accurate shipping information.

Returns & Exchanges

Returns and exchanges are governed by our Returns & Exchanges Policy.

Eligible exchange requests must be made within the specified exchange period and products must meet our exchange conditions.

Product Use

Customers are responsible for using products according to their intended purpose and any instructions provided with the product.

For children's products, we recommend appropriate parental/adult supervision where necessary.

Website Content

All content on our website, including product images, graphics, logos, text, designs and other materials, belongs to Mizzy or is used with appropriate permission.

Content may not be copied, reproduced, distributed or used commercially without our permission.

Promotions & Discount Codes

Discounts, promotional codes and special offers may have specific terms, validity periods and eligibility requirements.

Mizzy reserves the right to modify or discontinue promotional offers at any time.

Limitation of Liability

To the extent permitted by applicable law, Mizzy will not be responsible for indirect or consequential losses arising from the use of our website, products, third-party services or delivery partners.

Nothing in these Terms is intended to limit any rights available to customers under applicable consumer protection laws.

Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you acknowledge our collection and use of information as described in that policy.